Security Magazine logo
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • MANAGEMENT
  • PHYSICAL
  • CYBER
  • BLOG
  • COLUMNS
  • EXCLUSIVES
  • SECTORS
  • EVENTS
  • MEDIA
  • MORE
  • EMAG
  • SIGN UP!
cart
facebook twitter linkedin youtube
  • NEWS
  • Security Newswire
  • Technologies & Solutions
  • MANAGEMENT
  • Leadership Management
  • Enterprise Services
  • Security Education & Training
  • Logical Security
  • Security & Business Resilience
  • Profiles in Excellence
  • PHYSICAL
  • Access Management
  • Fire & Life Safety
  • Identity Management
  • Physical Security
  • Video Surveillance
  • Case Studies (Physical)
  • CYBER
  • Cybersecurity News
  • More
  • COLUMNS
  • Cyber Tactics
  • Leadership & Management
  • Security Talk
  • Career Intelligence
  • Leader to Leader
  • Cybersecurity Education & Training
  • EXCLUSIVES
  • Annual Guarding Report
  • Most Influential People in Security
  • The Security Benchmark Report
  • Top Guard and Security Officer Companies
  • Top Cybersecurity Leaders
  • Women in Security
  • SECTORS
  • Arenas / Stadiums / Leagues / Entertainment
  • Banking/Finance/Insurance
  • Construction, Real Estate, Property Management
  • Education: K-12
  • Education: University
  • Government: Federal, State and Local
  • Hospitality & Casinos
  • Hospitals & Medical Centers
  • Infrastructure:Electric,Gas & Water
  • Ports: Sea, Land, & Air
  • Retail/Restaurants/Convenience
  • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
  • Industry Events
  • Webinars
  • Solutions by Sector
  • Security 500 Conference
  • MEDIA
  • Videos
  • Podcasts
  • Polls
  • Photo Galleries
  • Videos
  • Cybersecurity & Geopolitical Discussion
  • Ask Me Anything (AMA) Series
  • MORE
  • Call for Entries
  • Classifieds & Job Listings
  • Continuing Education
  • Newsletter
  • Sponsor Insights
  • Store
  • White Papers
  • EMAG
  • eMagazine
  • This Month's Content
  • Advertise
Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Cyber Tactics
    • Leadership & Management
    • Security Talk
    • Career Intelligence
    • Leader to Leader
    • Cybersecurity Education & Training
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
    • Podcasts
    • Polls
    • Photo Galleries
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Continuing Education
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!

Conventional Wisdom

May 1, 2005
Last summer, parts of New York City resembled an occupied territory. As the 2004 Republican National Convention rolled into town, numerous Manhattan residents took off work and left the city for the duration, fearing both traffic backlogs and potential protestor or even terrorist violence. At the epicenter: Madison Square Garden.

So it may come as a surprise that at 11 Penn Plaza, right in the Garden’s backyard, the building’s tenants and visitors experienced, well, virtually nothing out of the ordinary. No security breeches, no threats; not even excessive noise was reported during the convention – quite an accomplishment considering the expected ruckus.

Access controls were upgraded including real-time administration of cards into the property through Kastle Systems.

Party at the neighbors

In the months leading up to the convention, higher security standards were suggested for buildings in the Penn Station submarket. Tenants of the 1.1 million square foot property had also expressed concern for their personal safety – and Vornado Realty Trust, the owner and manager of 11 Penn Plaza, didn’t want its tenants to fret.

As one of the largest real estate investment trusts in the United States, Vornado was no stranger to the need for superior and cost-effective security – but the time constraints imposed by the imminent convention were unusual. Under ideal circumstances, the trust would usually take a year to coordinate and manage the various elements of such a security solution. With much shorter notice before the GOP showed up next door, they would need to hire consultants to design a system, select and negotiate with a vendor to install it, train building engineers to operate it, instruct security personnel to monitor it, train office personnel to administer it, educate tenants to use it, and make provisions for ongoing programming, changes/ upgrades and maintenance to ensure the functionality of the system over time. Each task had potential hazards, and the trust had a small window of time within which to execute them all.

The trust determined that dealing with multiple parties was not feasible; they needed a single point of execution to be responsible for all functions. What they found was Washington, D.C.-based Kastle Systems, with electronic access control and building security as their specialty.

The security service contracted by Vornado includes remote monitoring of a diversity of systems to support the building’s owner and manager.

Uncovering problems

Known for its diverse and unique operations, the trust was not satisfied with the system in place, as a security system audit uncovered several problems with the existing access control system.

The card reader for tenant admission was not a proper deterrent to unauthorized users. Access card activation and administration for tenant employees lagged employee rosters. Activity reports were difficult to generate. Technical support for tenants was slow. Tenants, building employees and security guards were frustrated by the inefficiencies of the system and were abandoning the existing access control system all together.

The underlying problem was one that many building owners and managers experience: the existing system, while only several years old, was inflexible to upgrades and caused even the most basic elements of the system to perform poorly.

The 11 Penn Plaza in New York City sought one source help when facing last year’s Republican National Convention in the neighborhood.
A thorough threat analysis was performed to determine optimal security system design for the building. With input from Vornado management, building employees and tenants, a comprehensive security solution that incorporated components of the original system was installed and operational in just three weeks.

The security company upgraded 11 Penn Plaza’s existing access control by adding prop points to monitor doors to the freight loading dock and installing an audible panel. Panel monitors would control tenant admission by reading cards instantly and emitting a signal to alert guards when it detected an invalid card. To ensure access cards could be activated/deactivated in real-time, Kastle enabled card administration and reporting through the Internet, making it accessible from any location. All building information was contained in a database backed up in multiple locations and controlled by the company.

Additionally, the trust’s building security personnel were introduced to the new system and trained to operate it properly. Tenant confidence was restored through proper education of how to use the system to ensure optimal security.

Continuing relationship

As the Republican Convention came and went off without a hitch, the company’s work had just begun, as the company considered the process of securing a building as ongoing. The security company’s trained staff of professionals are now responsible for monitoring all building alarm points, and the status of interior and perimeter building doors, as well as conditions such as temperature, flood, smoke and equipment failure. They are also responsible for running the system to ensure performance, managing and operating redundant telephones, computers, software and manpower, and backing-up the system. Programming responsibilities involve implementing all changes to the operating system – for example, incorporating tailored response procedures, exception events, and out-of-the-ordinary protocols – and updating hardware and software.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Security's Top Cybersecurity Leaders 2024

    Security's Top Cybersecurity Leaders 2024

    Security magazine's Top Cybersecurity Leaders 2024 award...
    Security Leadership and Management
    By: Security Staff
  • cyber brain

    The intersection of cybersecurity and artificial intelligence

    Artificial intelligence (AI) is a valuable cybersecurity...
    Columns
    By: Pam Nigro
  • artificial intelligence AI graphic

    Assessing the pros and cons of AI for cybersecurity

    Artificial intelligence (AI) has significant implications...
    Logical Security
    By: Charles Denyer
Manage My Account
  • Security eNewsletter & Other eNews Alerts
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

Middle East Escalation, Humanitarian Law and Disinformation – Episode 25

Middle East Escalation, Humanitarian Law and Disinformation – Episode 25

The Money Laundering Machine: Inside the global crime epidemic - Episode 24

The Money Laundering Machine: Inside the global crime epidemic - Episode 24

Security’s Top 5 – 2024 Year in Review

Security’s Top 5 – 2024 Year in Review

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Security audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Security or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Sureview screen
    Sponsored bySureView Systems

    The Evolution of Automation in the Command Center

  • Crisis Response Team
    Sponsored byEverbridge

    Automate or Fall Behind – Crisis Response at the Speed of Risk

  • Perimeter security
    Sponsored byAMAROK

    Why Property Security is the New Competitive Advantage

Popular Stories

Rendered computer with keyboard

16B Login Credentials Exposed in World’s Largest Data Breach

Verizon on phone screen

61M Records Listed for Sale Online, Allegedly Belong to Verizon

Security’s 2025 Women in Security

Security’s 2025 Women in Security

blurry multicolored text on black screen

PowerSchool Education Technology Company Announces Data Breach

Half closed laptop

Sudo Vulnerability Discovered, May Exposes Linux Systems

Events

August 7, 2025

Threats to the Energy Sector: Implications for Corporate and National Security

The energy sector has found itself in the crosshairs of virtually every bad actor on the global stage.

August 27, 2025

Risk Mitigation as a Competitive Edge

In today’s volatile environment, a robust risk management strategy isn’t just a requirement—it’s a foundation for organizational resilience. From cyber threats to climate disruptions, the ability to anticipate, withstand, and adapt to disruption is becoming a hallmark of industry leaders.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products

Related Articles

  • ‘Non-Conventional’ Security

    See More
  • IKS-WB9518 from Toshiba Surveillance & IP Video Products

    Halves Number of Conventional HD Cameras Needed

    See More
  • security executives

    Thou shalt question accepted wisdom

    See More

Related Products

See More Products
  • 9780128147948.jpg

    Effective Security Management, 7th Edition

See More Products
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Cyber Tactics
    • Leadership & Management
    • Security Talk
    • Career Intelligence
    • Leader to Leader
    • Cybersecurity Education & Training
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
    • Podcasts
    • Polls
    • Photo Galleries
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Continuing Education
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!