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Shannon Flynn is a cybersecurity and business tech writer who has been featured in publications such as CSO Online, MakeUseOf, and Lifewire. To see more of her work, subscribe to Security Magazine or visit ReHack.com.
It’s challenging to find feasible solutions to an ongoing risk of flight attendants and frontline transportation workers being subject to workplace violence or physical altercations with customers or the public. Risk professionals should ensure these employees have access to self-defense training and others tools, as well as look to implement a zero-tolerance policy for passenger disruptions.