Phone fraud in Q2 of 2023 was analyzed in a recent report by Hiya. While the overall volume of spam calls, defined as unwanted calls including both fraud and nuisance, declined from Q1, data collected showed that the rate of fraud calls increased in 30 out of 39 countries in the second quarter, led by Puerto Rico, the Czech Republic and Australia.
From Q1 to Q2, the phone fraud rate increased 375% in Puerto Rico, 177% in the Czech Republic and 170% in Australia. Rounding out the top 10: India (164%), Israel (155%), Poland (145%), New Zealand (144%), Indonesia (137%), Singapore (116%) and Slovakia (83%). A handful of countries saw their phone fraud rates decline in Q2, led by Austria (33% decline), the UK (28% decline) and Portugal (9% decline).