To counteract the effects of COVID-19, security leaders have refocused their attention on vital organizational pillars — workforce planning, training, budgets and policy — modifying their leadership approach to enable effective support for their staff. This new leadership philosophy is critical to aid exhausted staff after years of struggling with pandemic-related financial pressures, strained resources, staff cutbacks, juggling work and family responsibilities, and other life stressors.
Supporting teams in the security industry is especially important because security is a service industry, says Ricardo Segovia, Global Security and Resiliency Manager at Google. “It’s not unusual to work alongside highly motivated folks who will do anything to get the job done,” he explains.