In a volatile year that saw many organizations furloughing workers or closing down their operations entirely, cautious signs of optimism are gradually beginning to appear as the world emerges from the challenges of the COVID-19 pandemic. BSI’s fourth annual Organizational Resilience Index Report found that despite a difficult 2020, business leaders’ perceptions of the resilience of their organizations has risen, and more than half of organizations in the UK, US, and China are expecting an improved financial performance in 2021, showing a cautious hopefulness amongst the business community.
The survey which underpins the report, conducted during the second half of 2020 via an online survey and telephone interviews with senior executives in more than 500 global organizations, found a shift in executive priorities over the past 12 months, proving that different times require agile, flexible and confident leadership to achieve business resilience.