The last year has been far from normal. Across the globe, lawmakers are implementing countless public health and safety measures in an effort to keep economies open while mitigating the spread of COVID-19. As we try to return to “business as usual,” what we consider “usual” must continue to evolve. Nowhere will this be more apparent than in the physical retail landscape.
According to a new study by Zebra Technologies, nearly two-thirds (67%) of retail shoppers are concerned with surface sanitation or social exposure in stores. To better accommodate customers, retailers must deploy technologies that aid in compliance with social distancing measures, mask mandates, and sanitation practices. Through the use of security solutions, like hands-free two-way audio, video surveillance, access control, and artificial intelligence (AI)-driven analytics, business owners can better protect employees and customers.