The city of Oakland, Calif. police department said it will immediately begin enforcing a verified response policy for alarm users experiencing excessive false alarms. "Excessive false alarms" is defined as more than three false alarms within a one-year permit period.
In the case of users with excessive false alarms, police will only respond to alarm calls from sites on verified response status if the alarm company or caller can verify through audio, video, an eyewitness or response from private security guards that a crime is occurring, it said.