Driving Miss (and Mr.) Security
by Bill Zalud
May 1, 2008
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Carl Newman,
assistant aviation director, at Phoenix Sky Harbor International Airport, is
responsible for security as well as overall operations. He has improved
security in the parking facilities, among other projects.
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When
you think of airport security, you may first think about bomb and metal
detection and inside-the-terminal crime prevention. But there is also another
big challenge – parking lot and garage security.
In Phoenix, at Sky
Harbor International
Airport, Carl Newman, assistant
aviation director, covers it all.
“In my 28 years at Sky
Harbor, I have seen and experienced
tremendous change and growth in the aviation industry. I am responsible for
operations, including airport security, as well as general aviation (Phoenix
Goodyear and Phoenix Deer Valley Airports).”
MUCH ON HIS TABLE
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Assistance calls
boxes at Sky Harbor Airport’s parking facilities include two buttons – one
for customer assistance and another for security needs.
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Newman has been involved in the development of numerous
programs within the Phoenix Aviation Department including,
- Incident Management System
- Access Control System
- International Concourse Operations
- Airfield Driver Safety Curriculum/Training
- Customer Service Initiatives
- Comprehensive Terminal Inspection
- Management training programs, Building Bench
Strength and the Management Development Program.
A recent success, that is ongoing, is the application of
emergency telephones in the parking areas. Visitors to Sky Harbor just push a
button to summon help if they need security help, have lost their vehicle, have
a flat tire, need a jump-start or lock their keys in their vehicle. The Code
Blue call box units are equipped with lights on the top which make them easier
for both visitors and attendants to locate. The units also offer a separate
emergency button that connects the visitor to the airport emergency dispatcher.
Any time a button is pressed, a two-way conversation is immediately initiated
between the customer and the employee answering the call.
In another way to provide parking lot and garage security, the
St. Louis Parking Company uses intelligent video technology that goes beyond
security concerns.
St. Louis Parking Company
is the oldest and largest parking company in that region, with more than 100
facilities capable of housing in excess of 40 thousand vehicles daily. In
operating their parking facilities, St. Louis Parking cites their concerns as
being the safety of customers, and protecting vehicles and staff from theft and
vandals. They also are always looking
for new technology that can help with parking capacity tracking and employee
monitoring.
VIDEO INTELLIGENCE
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For the St. Louis
Parking Company, an intelligent video analysis system is programmed to detect
and evaluate events occurring within one of its camera views.
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At their new state-of-the-art downtown facility, the company
decided to look toward a relatively new technology that is rapidly expanding in
the marketplace. Intelligent video uses a proprietary algorithm to identify
abnormalities within a digital image such as movement within a controlled
space. This allows the system to count and recognize objects, people and
situations and will alert security personnel to take action and pre-empt potential
situations.
The system can be customized and integrated into many
security applications. The intelligent
analysis of the system is programmed to detect and evaluate a specific security
event occurring within one of its camera views, which immediately triggers a
visible and audible signal. A security officer receives this alert from his or
her computer screen or mobile device as an e-mail or SMS message, physically
validates the threat by acknowledging the alert and takes the appropriate
countermeasures.
The Arteco Vision Systems’
Intelligent Video Solution (IVS) was chosen for the job. The IVS system is made of a combination of
hardware and software products that work together to create an unparalleled
proactive security solution for any size business or organization.
It created violated area applications that detect entry in
restricted areas in real-time. It also
created direction detection alerts when vehicles go incorrectly through one-way
paths. Loitering persons in parking
facility are detected and alerted to security. Each vehicle that enters or
leaves facility is recorded as a “time-stamp.”
In Phoenix, Newman also employs security video as well as
myriad other security technologies, people, procedures and policies.
“As one of the busiest airports in the United
States, Phoenix
Sky Harbor International
Airport served more than 42 million
passengers in 2007. We are committed to
providing the highest degree of safety and security to our airlines and the
traveling public. In fact, Sky
Harbor consistently exceeds the
level of security mandated by the Transportation Security Administration,” said
Newman.
After the terrorist attacks of September 11th, Sky Harbor
conducted a comprehensive vulnerability assessment, and from that assessment
completed a security master plan. The
master plan includes several projects visible to the traveling public.
BARRIERS AND BOLLARDS
In another vehicle security measure, when entering Sky Harbor
International Airport, the public sees a two-foot concrete jersey barrier-style
base with a seven-foot wrought-iron fence. “This aesthetically pleasing, yet
extremely strong perimeter fence solution will withstand the impact a vehicle
traveling at a high rate of speed. At
our vehicle access gates that lead to the restricted areas of the airport, we
have installed hydraulic wedge barrier devices,” Newman added.
“At remote parts of the perimeter, we used a less expensive,
but just as formidable fence solution.
Similar to the system installed in the median of freeways, our system
consists of four cables that are installed on the airside of the chain link
fence line. The curb fronts at our three terminals are also being strengthened
with a bollard system. These bollards
are designed to withstand a vehicle incursion into our terminals similar to
what occurred last year at Glasgow International Airport in the United
Kingdom. When completed, our terminal
fronts and perimeter fence line will be one of the more modern and aesthetically
pleasing, yet a formable, deterrent against any type of vehicular breach.”
In all the airport
facilities, including parking, Sky Harbor promotes a security program known as Secure Our Airport Responsibly.
SOAR is an airport-wide program designed to create a safer environment by
raising the awareness of airport personnel and the surrounding community. “It
is essentially an airport ‘neighborhood watch’ program that offers rewards for
helping to ensure the safety of our airport.
There is also a new emergency notification system that
involved regional law enforcement, government and community players.
SIDEBAR: Other Drive Time Solutions
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There’s a push to
custom-designed guard booths at the entrances to parking lots and garages as
enterprises both strengthen security and soften the look.
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There
are diverse high and low tech methods of securing parking lots and garages.
They can range from modular buildings at vehicle entrances, certified
emergency/intercom phones, thermal cameras, handheld explosives detection to
perimeter protection systems.
For example, Par-Kut
security booths are being placed in strategic locations at parking lots,
structures and restricted areas both land side and air side of airports. The
shelters offer perimeter security, access restriction and inspection
capabilities. They can be used as a combination parking structure ticket booth
and guard shelter. Options include bullet resistant protection up to level 3.
From B.I.G. Enterprises, a custom-made, pre-fabricated guard
booth lowers the cost of on-site construction. “The Georgetown” guard booth
reflects a response to custom designed solutions for budget-conscious customers
who need to provide high-security while maintaining a distinguished appearance.
Such multi-sided guard booths feature a lead coated copper standing seam roof
as well as other amenities that transform a booth into what some want to match
their corporate culture.
For emergency phones, there is a need to meet
industry and national standards. For instance, Talk-A-Phone has CSA
International certification of its line of Talk-A-Phone outdoor emergency
phones and phone mounts to UL Standards. The certification marks insure the
products’ safety and compliance with national service codes. CSA is a leading
provider of product testing and certification to national and international
standards.
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Booths can
combine security at vehicle entrances as well as revenue functions. This unit
is from Par-Kut.
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From Nedap, there is IP on the perimeter. All components
required for the installation of a perimeter access system have been integrated
into one housing, leaving little else to be done but mounting the unit and
connecting the gate arm. This standalone solution does not require anything
more than browser access to the reader. There is no software to install with
the TRANSIT Edge. Using HID Edge technology, all control of access profiles and
event logs are contained right at the reader level at each gate.
As the price falls, thermal cameras are playing a greater
role in vehicle identification and airport security. For example, FLIR’s
thermal security cameras have found a home in airports. An airport’s size is
largely irrelevant to the kinds of security challenges they face. While a
larger airport’s security infrastructure may be more complex, that is a
difference of type, not of kind. Securing airports like Westchester County
requires attention to the same basic considerations that exist at major
international airports like Dallas/Ft. Worth (DFW) and New York’s Kennedy.
FLIR’s thermal security cameras have been applied in numerous areas.
Then there is vehicle screening for explosives.
At the recent ISC West in Las Vegas,
ICx Technologies showed Fido, which can be handheld or robot-mounted. It
provides real-time visual and audio feedback to the security officer.
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