Protecting from Identity Theft? A Good Start
by Dave Chronister
April 1, 2008
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There are many
avenues of “data escape” that must be covered, according to Dave Chronister.
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Technology’s
ever-growing importance is a mixed blessing.
On one hand, it keeps me employed, but many times I will find
myself talking about “new threats” that aren’t really new, they are just
finally coming to the public’s attention.
The issue “de jour” is identity theft, and, according to the
general public, this never happened until the TJ Maxx break in. Am I the only
one who watched Sandra Bullock in “The Net?” Granted this movie was a little
far-fetched -- I mean, come on, ordering a pizza online? But there we were in
the mid-1990s watching a movie about a recluse woman whose identity was stolen
in order to cover up a major conspiracy. Now, 13 years later, we live in a
world where it seems the only data leak to worry about is consumer information.
Doesn’t a company with revolutionary ideas worry about
corporate espionage and loss of trade secrets? Shouldn’t a publicly traded
company need to ensure its financials are not released prematurely?
In reality, security professionals have to deal with data of
different levels of security, much of which is unknown to even them. So while
the rest of the world is focused on the little old ladies’ Social Security
numbers, let’s look at the best strategies on keeping our sensitive information
in our castle’s keep and maybe even use the identity theft hysteria to our
advantage.
The decentralization of a company’s data stores and multiple
facets of data retrieval have rendered the security strategy of building a
bigger outside wall obsolete. A
silver-bullet solution will eventually become an Achilles’ tendon. Instead, you
want to go for layers, defense in depth. Structure your security solutions to
identify threats, guard against automated scans, and slow down and report
possible intrusions. In the event of a successful attack, ensure containment
and, if possible, identify the offenders of the data loss.
Let’s take a look at a few weapons that you may want to put
in your arsenal.
First, there are network
traffic analyzers -- and we are not talking about your network administrator’s
wire shark system. These analyzers will examine the content and determine if
sensitive data may have been sent out to unauthorized recipients. Many traffic
analyzers will even determine if information is being sent to correct
destinations but over incorrect channels, say instant messaging or IM, or to
the public network unencrypted.
The obvious concern with this technology would be the
potential bottleneck that you would face even on a small network. Global
Velocity, one of the newer companies in this realm, is about to release a
hardware-based content analyzer that it claims can process 10gbps. The
potential is a godsend, but it isn’t without limitations. It can only analyze
clear text. Someone sending out binaries, say screen prints, or encrypted
traffic, such as a virtual private network or VPN stream, would not be
analyzed. It also only handles traffic heading out of your network to other networks
either public or private.
This doesn’t address other avenues of “data escape,” such as
mobile devices and USB keys. There are multiple solutions to this problem, from
physical USB locks to software solutions, such as Devicewall’s Centennial,
which can block various types of USB devices, such as MP3 players or PDAs, and
provide a complete audit trail. Microsoft shops could even use network policies
to lock USB ports.
Speaking of policies, let’s take a quick look at your
greatest weapon and your worst enemy: The User.
Sometimes it may seem a better idea to give flamethrowers to
your local Cub Scout troop than to depend on John Q. User to ensure the
integrity of your data. No matter how much you secure your sensitive data, the
simple fact is your employee will be retrieving and writing this data on a
daily basis. You need to ensure your security awareness program prepares them
to handle the various aspects of social engineering as well as prevent
accidental data leaks. After all, hackers are targeting the secretaries, not
the Certified Information Systems Security Professionals or CISSPs.
Computer-based training and posters should be part of your program, not the
entire program.
Finally, getting upper management’s buy-in to the cost of
data protection in money and manhours can be a daunting task. The horror
stories of other data breeches as well as the projected cost to a business for
identity theft can be used as a case study during your presentation. If that
doesn’t work, maybe you can bust out your VCR and hope Bullock’s stellar
performance in “The Net” does.
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