BART Survey Reveals Rider Dissatisfaction Due to Crime
The results of a recent BART survey reveals increased complaints from riders who say the transit agency is not doing enough to address crime and other issues.
The biannual survey asked riders how pleased they were with BART services last year. Only 56 percent of the BART riders surveyed said they were satisfied last year, compared to 69 percent in 2016 and 74 percent in 2014.