Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Career Intelligence
    • Cyber Tactics
    • Cybersecurity Education & Training
    • Leadership & Management
    • Security Talk
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Interactive Spotlight
    • Photo Galleries
    • Podcasts
    • Polls
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!

Inaccurate Patient IDs Cost Hospitals $1.5M a Year

May 11, 2018

Approximately 33% of all denied hospital claims are associated with inaccurate patient identification, which costs the average hospital $1.5 million and the U.S. healthcare system more than $6 billion annually.

Black Book™ surveyed 1,392 health technology managers to help stakeholders identify gaps, challenges and successes in patient identification processes from Q3 2017 to Q1 2018.

As healthcare data creation has fast-tracked to an absolute landslide bringing with it many challenges in the identification and reconciliation of patient records because of the ways disparate systems classify, store, protect and share information.

The poll of enterprise master patient index users revealed that prior to administering an EMPI tool, an average 18% of an organization’s patient records are found to be duplicates.

The average expense of repeated medical care because of duplicate records cost a reported averages of $1950 per patient per inpatient stay and over $800 per ED visit.

Survey respondents estimated 33% of all denied claims result from inaccurate patient identification or information costing the average hospital $1.5 million in 2017 and the US healthcare system over $6 billion dollars annually.

Hospitals without EMPI support tools report current match rates at 24% when organizations exchange records.

“Many systems still do not communicate and store data in disjointed architectures and an upsurge of identifiers continue to be created," said Doug Brown, Managing Partner of Black Book.

The average clean-up for hospitals over 150 beds with hundreds of thousands of records averages over 5 months including process improvements such as data validity checking, normalization and data cleansing.

Hospitals with EMPI support tools in place since 2016 reported consistently correct patient identification at an overall average 93% of registrations and 85% of externally shared records among non-networked providers.

https://blackbookmarketresearch.newswire.com/news/improving-provider-interoperability-congruently-increasing-patient-20426295

KEYWORDS: identity (ID) management identity card identity challenges identity verification

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Cyber tech background

    Security’s Top Cybersecurity Leaders 2026

    Security magazine’s Top Cybersecurity Leaders 2026 award...
    Security Leadership and Management
  • Iintegration and use of emerging tools

    Future Proof Your Security Career with AI Skills

    AI’s evolution demands security leaders master...
    Security Education & Training
    By: Jerry J. Brennan and Joanne R. Pollock
  • The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report surveys enterprise...
    The Security Benchmark Report
    By: Rachelle Blair-Frasier
Manage My Account
  • Security Newsletter
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Security audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Security or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Northland Controls sponsored content
    Sponsored byNorthland Controls

    The Execution Gap: Why Great Security Design Doesn't Always Deliver Great Security

Popular Stories

Stressed woman

Ransomware Doesn’t Just Break Systems. It Breaks People.

Police officer

The Best Way to Thank Security Officers Is to Give Them the Support They Deserve

Monitors

Buzzfeed Deploys AI-Powered GSOC Operating System

Security camera

Edge Processing Is Quietly Changing Physical Security — Here's Why It Matters

Security Education & Training

Where Mass Notification Makes the Biggest Difference


AlertMedia sponsored webinar

Events

October 20, 2026

Beyond the Camera: How AI Is Transforming Physical Security

LIVE: October 20, 2026 at 2 PM EDT AI can connect security systems to detect threats earlier, validate incidents in real time, & accelerate response. Move from passive monitoring to proactive, intelligence-led security while maximizing existing tech investments.

October 28, 2026

From Alert to Evidence: 5 Steps to Faster Endpoint Investigations

LIVE: October 28, 2026 at 2 PM EDT Attendees will learn how to reduce repetitive manual work, identify affected users and systems sooner, and communicate findings that security, legal, compliance, and executive stakeholders can review and verify.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products

Related Articles

  • Counterfeiters Cost U.S. up to $600 Billion a Year

    See More
  • IT Attacks Cost Companies $200K a Year

    See More
  • The Cost of Organized Retail Crime? $30 Billion a Year

    See More

Related Products

See More Products
  • Physical Security and Safety: A Field Guide for the Practitioner

  • school security.jpg

    School Security: How to Build and Strengthen a School Safety Program

  • security book.jpg

    Security Investigations: A Professional’s Guide

See More Products
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing