At ASIS 2017, I had many discussions with consultants, integrators, technology vendors and security executives. The common thread throughout was the acknowledgement of the complexity of our profession. Complexity is not our friend. It is the enemy of execution. However, where there is complexity there is also opportunity for technology and service providers who understand the complexity, embrace it and reduce its impact on their client’s organization.
Unfortunately, clients have been taught to under-value these providers. Here are some examples: