According to an Intel Security survey, Security Operations Center operators acknowledge an inability to keep up with cybersecurity alerts or triage relevant events for investigation.
In mid-2016, Intel Security commissioned a primary research study to gain a deeper understanding of the ways in which enterprises use SOCs, how they have changed over time, and what they will look like in the future. Interviews with nearly 400 security practitioners across several countries, industries and company sizes yielded valuable information on the state of the SOC in 2016: