Every day, random strangers do “good will” at Goodwill Industries of Acadiana, Inc. in Lafayette, La. They drop off unused clothing and other goods that help support programs in their community, such as job training and assessment, supported employment, elderly housing and housing for the disabled.
Yet, at night, when several of the Goodwill Industries retail stores close, “good will” seems to fade. People still drop off donations in outdoor drop boxes when the retail stores close, and thefts sometimes occur, says Jim Cicala, Director of Risk Management – Safety & Security for Goodwill Industries of Acadiana, Inc. The good news? The thefts were recorded on video surveillance. The bad news? Reviewing the video footage often was done too late to make an arrest.