Artificial Intelligence (AI) implementation was analyzed in a recent report by Tray.io. According to the report, more than 90% of enterprises are currently experiencing limitations integrating AI into their tech stack. Almost three quarters of companies (73%) report that more than half of the apps in their tech stack have AI capabilities or AI-augmented features. However, this rapid proliferation of AI within existing Software as a Service (SaaS) apps is causing significant integration pains, including challenges with provisioning and on-going management, lack of AI implementation frameworks and issues surrounding change management within the organization.
Almost half of enterprise executives (48%) indicate that their organization’s AI implementation strategy for the next year is focused on building strong integrations between their internal SaaS apps and AI, while close to 20% of practitioners state their organization doesn’t have an AI strategy as it relates to their tech stack and internal business processes.