Video surveillance plays a crucial role in the gaming industry and is governed by rules and regulations established to preserve the integrity of the gaming activities. These regulations, established by state agencies, set stringent specifications for the monitoring of gambling businesses and the performance of the surveillance function. But now, with increasing regularity hospitality management can tap into these video and security resources to help enhance business and operational systems throughout the entire property.
At the heart of customer relationship management (CRM) is the recognition that the customer is central to all business activities of the systems integrator, and that the success of the company is dependent on how well this is understood across all business operations.
The complexity of security technology implementations demands a formal project management discipline to ensure success. More project managers in the security industry are pursuing formal qualifications such as CSPM or
In recent years, many organizations have benefited from the outsourcing of key functions. Specialist providers are able to provide high-quality service at lower total cost than an organization can achieve
Consolidation and technological advances are changing the face of the guarding industry. How will this affect enterprise security leaders? Learn more about changes to the security officer services industry as well as the Top Guarding Firms Listing in the December 2016 edition. Also in this issue: a new financial focus on cybersecurity, what to do in your first three months as a new CSO, the ostrich style of security management, and more.