Disaster Recovery Plans Shift Away from IT and Data Security
- Emergency communication across multiple channels-including text messaging-is becoming more pervasive. Signaling that emergency notification systems are becoming more sophisticated, the vast majority of respondents (ranging between 80 and 90 percent) say their critical communications systems can contact recipients via landline, mobile phone, or email in a crisis.
- Fifty-three percent reported using text messaging to communicate during emergencies.More companies are targeting all employees for crisis communications, rather than just first responders or company executives.
- Eighty-one percent of companies now have communication plans to reach all employees, a dramatic increase from the 2008-2009 survey, when 57 percent reported having such a plan. This increase may reflect further evolution and maturity of crisis communication planning, as well as increased sensitivity and attention paid to emergencies that impact large groups of employees, such as pandemics and natural disasters.
- Despite the economic crisis, disaster recovery and emergency preparedness are an emerging priority for corporate executives. The percentage of companies in which executives are highly involved and responsible for overall preparedness planning and execution climbed significantly from 35 percent in 2007 to 47 percent in 2009.
- And for the first time, executive management was the most prevalent group on emergency preparedness planning teams, rising to 65 percent, while the percentage of IT representatives decreased from 70 percent in 2008 to 55 percent in 2009.