Essentially, one-third of analysts’ time is being spent on processing alerts that have unknowingly already been processed, and at present SOC teams are left with little ability to make this distinction resulting in massive manpower drain.
The Québec City Jean-Lesage International Airport caters to 11 airlines and serves 1.6 million passengers per year. The latest expansion beginning in 2006 increased the terminal’s capacity and helped to enhance the level of customer service, but it also led to an enhanced security and operations system that is driving both airport efficiency and safety.
Hewlett-Packard's third annual State of Security Operations Report 2016 found that security operations center maturity remains well below optimal levels, with 85 percent of assessed organizations falling below recommended maturity levels.
Building or upgrading a command center usually starts with facilities and equipment – ergonomic desks and chairs, LED displays and computers – as opposed to the content that supports the mission of command center staff.
Operators in the room are on their phones, either receiving or relaying information about security – physical and cyber-related events. Welcome to Exelon’s Security Operations Center (ESOC), with three entities: the ESOC, the Incident Command Center (ICC) and the Cyber Security Operations Center (CSOC).
What does Dr. Park Dietz, one of the world’s foremost forensic psychiatrists, want you to know about mitigating workplace violence? Read his guide on warning signs and prevention, along with features and columns on RFID technology, mobile credential standards, security convergence, CSO interview questions and more in our February 2017 edition of Security magazine.