People Tracking: Who, What and Where Are You?
For Jeff Schoepf, CPP, security director for a major light metals manufacturer in Pennsylvania, keeping tracking of employees is a safety issue. Schoepf uses a man-down radio system from Motorola that ensures that employees who walk through the company’s 125 outdoor acres can get help quickly if they need it. “As long as someone is in an upright position, the alarm won’t sound,” he says. “However, if someone falls ill and hits the ground, there is a mechanism on the radio that sends an alarm to our gatehouse. Our gatehouse guard first will verbally check with the person to make sure he’s ok. If there’s no response, he’ll send help.” Even better, the security guard can be guided to the area by sound and continuously talk on his/her radio to the guardhouse. “We’ve never had any incidents and we’ve never had to use it,” Schoepf says, “but we do make it available to our employees when they’re on our grounds.”
Tracking Patients in Medical CareTalk about a great patient experience that also enhances security. At the new Roy and Patricia Disney Cancer Center in San Fernando Valley, Calif., a patient is tracked once he or she enters the facility, and their experience is personalized to their personal needs while they are there. That all means that wait times are reduced, and it’s easier for patients to locate their treatment area. For security, it means finding a patient easier if a problem arises, for example, if a patient falls ill.
For example, through the use of Radio Frequency Identification (RFID) technologies, a clinician is paged to the appointed clinical treatment location when a patient arrives. Upon check-in, receptionists greet patients by name and clinicians identify a patient’s location, receive the scheduled treatment plan, and prepare procedures or treatment rooms in advance – all of which maximizes clinician efficiency and reduces patient wait time and anxiety.
What about Privacy?One privacy group says that tracking consumers has reached alarming levels and it is calling on Congress to better protect consumer privacy. The Center for Digital Democracy, a coalition of 11 consumer and privacy advocacy organizations, recent sent a letter to the U.S. Congress outlining the protections any online privacy legislation must include.
The coalition said that industry self-regulation has not provided meaningful consumer protection and stressed that legislation is needed.