More than 5,000 vascular or thoracic patients seen between 2012 and 2015 at Sentara hospitals in Virginia. That’s what Norfolk, Virginia-based Sentara Healthcare discovered in November of 2016 within one of its third-party vendors.
At Ann & Robert H. Lurie Children’s Hospital of Chicago, the pediatric teaching partner of Northwestern University Feinberg School of Medicine, being leaders in pediatric medicine, research, treatment, education and advocacy are the pillars of the facility’s mission statement.
Between illnesses, family tension and medical bills, hospitals are already harbors for stress, and nothing escalates a stressful situation into a dangerous one faster and more unnecessarily than poor customer service, says Jim Sawyer, Director of Security Services for Seattle Children’s Hospital.
Healthcare security and life safety is “a constant balancing act between securing the facility and offering an open and caring welcome.” That’s consultant Tom Clancy’s sage advice. And an echo of Ohio Health’s Harry Trombitas’ experienced guidance: His security operation “values an open and welcoming atmosphere that focuses on outstanding patient care.
Emergency code terminology used to notify staff in healthcare facilities about an event that requires immediate action varies greatly from one facility to another in Pennsylvania. Healthcare facilities are encouraged to standardize codes for increased patient safety, according to a Pennsylvania Patient Safety Advisory article.
One in three U.S. hospitals reported an increase in violence and assaults in 2014 despite widespread rising security budgets, according to a survey of 380 hospital administrators, chief security officers and staff by Guardian 8 Corporation.
Thinking of building your own Global Security Operations Center? Learn from four leading enterprises about how they developed or modified their GSOCs to bring the most value to their enterprises. Also in this issue: how to attract better cybersecurity talent, healthcare data compliance, working with integrators to test security technology, the 2017 ISC West Product Preview and much more!