The last in this three-part series on the value of security data will review Tour Management systems. Many security professionals have had some experience with Tour Compliance systems, often comprised of pipes and buttons and used to simply monitor that a security officer’s “rounds” or tours are completed as scheduled. The more advanced systems enable deliberate scheduling of security officer rounds from one checkpoint to the next, increasing the officers’ visibility and acting as a force multiplier.
Tour Management systems can be even more future-focused with the utilization of a mobile device, opening the door to automated instructions to the security officers and questions for security officers to answer at each checkpoint in real time. This enables the addition of data collection capabilities to Tour Compliance systems, and thus adds the “data collector” function to the role of the security officer.