The most enduring theory of W. Edwards Deming – one of the business world’s most respected authorities on organizational theory – was that unless an activity is measured, it cannot be properly managed. Dr. Deming believed that all decision-making must be driven by reliable data, and this once revolutionary concept is now accepted as a fundamental management practice at most corporations around the globe.
For corporate security professionals seeking to measure and manage the available tools and processes designed to protect their organization’s people and property, taking a data-driven approach to decision-making has never been an easy task; particularly for those responsible for the physical security of multiple locations, where reliable information is not always available or consistent; where assets, conditions and countermeasures may differ; and where a relevant baseline for measurement can be difficult to establish.