CEO Howard Stringer apologized for security breaches that may have compromised the personal data from more than 100 million user accounts.
"Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we've all experienced and on fixing it," Stringer wrote on the company's U.S. PlayStation blog. "We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less."