Dazzled by analytics, video, smart card, biometrics? For many enterprises, the best security systems turn out to be people, multi-tasking, open system, interoperable, scalable male and female security officers who are first responders, ambassadors, system operators, security eyes and ears. And, when it comes to their metrics, the bottom line is continuing value for the enterprises that employ officers or contract their service.
“You have to have quality people and give them the advantages of appropriate technology,” says Chauncey Bowers, executive director, security and emergency management for North Carolina’s Central Piedmont Community College.