To the average person on the street, those ubiquitous Brink’s armored trucks seen in financial sectors of cities all over the world represent the total service that the company has to offer. However, much of what Brink’s provides-air courier, currency, coin wrapping, ATM services and more-is not as obvious as the trucks but just as important to its international business clientele. Brink’s Incorporated is the oldest and largest security transportation company in the world with 160 branch operations in the U.S., 40 in Canada and affiliates in 50 countries. The reputation that Brink’s has built over the years has enabled the company to become one of the world’s leading commercial deposit processing centers for banks, stock exchanges and other financial institutions. This reputation is based on the company’s ability to protect the assets of their clients through the use the most up-to-date security methods and technologies available. Today, the high liability areas at Brink’s—where the actual counting and processing takes place—are closely supervised and under constant video surveillance via multiple video cameras, VCRs and multiplexers. Even so, Brink’s is always looking for ways to improve security and to verify the accuracy of the deposits entrusted to them.
Brink’s utilizes a dual control system under camera according to Dykstra. Any time a teller is out of balance during a count, the software stops the count from proceeding. A supervisor-who must use a different ID and password to access the program-must then recount and verify the total. The digital recorder precisely documents all of the actions taken by the teller and the supervisor, providing Brink’s with an undeniable, step-by-step account of the events that transpired.