Top executives in the United States and U.K. rank technology risk as their primary concern when comparing the risk factors of the business, political & economic, technology and environmental sectors.
With this information, a new report highlighting business perceptions of technology risk has been released by Beazley, a London-based insurance firm.
The report notes how the COVID-19 pandemic forced businesses to adapt their technology infrastructure to new ways of operating. Not only has this led to greater threat of disruption by competitors, it has also opened the door to cybercriminals who move quickly to exploit staff, processes and networks that were suddenly exposed beyond the corporate firewall.
The report divides technology risk into four categories:
- Cyber: IT-based threats affecting anything from national infrastructure to individual customer data, including data leaks and system breaches via hack, ransomware or employee error
- Disruption: failure to innovate or keep pace with new developments, competitor activity, customer demand or market shifts
- Tech: failure to keep up with changing technology developments and opportunities, for example artificial intelligence (AI), the Internet of Things (IoT) and automation
- Intellectual property: failure to recognize and protect the value of intellectual property assets such as know-how, trademarks, patents or other intangible assets
Cyber threat felt most strongly in United States
Cyber risks are ranked highest within the technology risk category. They are of particular concern in the U.S., where 38% of leaders rank cyber risk top compared to 29% in the United Kingdom. 55% of U.S. businesses feel very prepared to anticipate and respond to cyber risk vs. 34% in the U.K.
Overall, the sectors which feel most exposed to cyber threats include energy and utilities, with 40% of businesses ranking this their top risk, followed by retail and technology, media and telecoms (TMT), both with 38% of companies ranking this risk top.
Disruption: the fear of keeping pace
Disruption risk, or the failure to innovate and keep pace with new developments, customer demand or market shifts is ranked second in the technology category, with 30% of business leaders identifying it as their key risk.
U.K. respondents are particularly concerned by the threat that it poses – with 32% ranking it their highest risk factor vs. 28% in the United States. In terms of the ability to anticipate and respond to disruption risk, 41% of businesses overall reported they felt well prepared.
Investing in tech pays off
Tech risks are defined in the report as not adapting to changing technology developments and opportunities. 26% of business leaders in the U.S. and U.K. ranked this their highest risk.
44% of overall businesses report they feel ‘very prepared’ to manage tech risk. This level of resilience likely reflects the fact that successful companies have harnessed a combination of hiring and investment to ensure they manage this threat appropriately.
The intellectual property blind spot
Intellectual property (IP) risks ranked last in the technology risk assessment, with only 11% of business leaders overall ranking this a primary concern.
Given that intangible assets are the predominant source of economic value for many businesses, accounting for 75% of business value globally, the low risk ranking assigned to IP is a potential blind spot that may require remediation.