To enhance campus-wide safety and help track physical keys, a new key management system was put in place by Western Connecticut Statue University (WCSU) in Danbury, Connecticut. The school wanted to be able to give individual users access to specific keys versus having to always carry the keys to every building with them at all time, which also made loss a bigger risk.
Keysets can easily go missing, putting facilities at significant risk, so a key management system helps protect students and staff, as well as assets such as vehicles, machinery, equipment and electronics. But the previous key management system had issues, including ghosting in databases, corrupt databases, an unreliable sync function and the lack of an error indication. In addition, with the previous system, the notches in the fobs had to be inserted face down; however, the system still permitted users to return the fob even if the notch was in the face-up position and allowed the next user to be able to pull the fob, which left no record of the event.