The City of Chicago and the Chicago Police Department (CPD) have launched a pilot program with the Center for Conflict Resolution (CCR) to provide mediation of select police misconduct complaints filed with the Civilian Office of Police Accountability (COPA) and the CPD Bureau of Internal Affairs (BIA). The pilot program, which provides an alternative to the traditional complaint investigation, is the outcome of engagement with Chicago residents, community leaders, police officers and stakeholders.
Guided by research and analysis gathered from public forums, surveys, focus groups, social media platforms, and other community engagement efforts, the City and CCR developed a mediation model that will be used to address select complaints with the intention of finding a resolution in a more expedited manner.