As cyber threats become more advanced, enterprise security operations centers (SOCs) are finding themselves inundated with challenges. Amid that landscape, organizations are also having to deal with a lack of security talent, professional burnout and tight budgets to help with their primary goal of protection, with 40% of organizations reporting that they struggle with staff shortages, and less effective SOCs reporting a lack of investment in technology, training and staffing to do their jobs well.
A typical SOC consists of analysts who take the brunt of the alert triage and incident analysis, as well as experts who analyze the most advanced threats, threat intelligence specialists and a management team. While massive routine tasks are assigned to the analysts, there needs to be a way for them to organize their work as effectively as possible.