Following a federal safety audit of the Massachusetts Bay Transit Authority (MBTA), which provides public transportation services to those in an around the Boston area, the transit authority has founded a Quality, Compliance and Oversight Office to address the Federal Transit Administration’s (FTA) findings.
The Quality, Compliance and Oversight Office will operate outside of the train system (T)'s current organizational structure and implement actions to address the report’s findings. The office, led by Katie Choe, an over-20-year veteran of construction management and safety oversight,
will report publicly every month on the T’s progress toward implementing the FTA’s directives.