The Ronald McDonald House in Austin, Texas upgraded its traditional on-premises video surveillance system to a cloud video surveillance system, resulting in operational efficiencies, cost savings, improved security and peace of mind for families.

The Ronald McDonald House Charities of Central Texas (RMHC CTX) provides comfortable lodging and services for families with a critically ill or injured child. RMHC CTX, which opened in 1985, aims to help families of hospitalized children by connecting them to housing and other resources close to where their child needs care. As a charity that heavily relies on community support and donations, RMHC CTX looked for ways to sustainably invest in security.

The organization updated their previous on-premises network video recorder (NVR) and 32 security cameras into a cloud-based video surveillance system from Eagle Eye Networks. The open platform allows the existing security cameras to be reused in the cloud video management system (VMS). All video is now stored in the cloud, bringing substantial cost savings to the organization.

The system offers centralized management of cameras and user permissions, secure video retention in the cloud, and remote access to security cameras.

 Reliable mobile access to video has helped Derrick Lesnau, Chief Operating Officer for RMHC CT, improve operational efficiency. “The ability to access video from my phone means I can quickly solve a security problem from across town," he said. "This is not something I could do before.”