Pamela Brown started in security as a uniformed officer before working her way up to the role of Director of Security at Park Nicollet Health Services (Park Nicollet), a healthcare system which includes Methodist Hospital, the Park Nicollet Clinic system, Melrose Center and TRIA Orthopedics. After 40 years of service to the healthcare organization, she retired this month, celebrating a career full of security successes.
Brown was one of only two directors in the healthcare system’s history, leading security across approximately 66 facilities over her career. She has led technology and security modernization efforts in her organization — Brown and her team worked to establish security systems standards for the hospital system, regimenting best practices for ID cards, alert systems, dispatch technology, cameras and intercoms across Park Nicollet. She additionally instituted a case management system, helping to unify security operations and recordkeeping in the healthcare facilities.