The number of mass casualty events (MCEs) has been increasing steadily over the years. MCEs range from active shooter incidents to acts of terrorism or natural disasters. While every MCE has unique issues, there is a predictability to the aftermath that can inform planning and response for future events.
Enterprise response following a mass casualty event sets the stage for further healing by survivors of MCEs. Jim Hall, former Director of the National Transportation Safety Board, often pointed out that while an organization can get a lot of things right in the aftermath of disaster, it can be very hard to regain the trust of victims if lost or not established from the beginning.