At the beginning of the COVID-19 pandemic, Brett Wentworth learned the value of enabling remote access for security operations. As Senior Director of Global Security for Lumen Technologies, Wentworth oversees 170 employees at eight global security operations centers, supporting 4,000 managed security customers. “We transitioned to full remote at the start of the pandemic in March of 2020, and we haven’t really looked back since,” he says.
“When you think about a global security operations center [GSOC], normally you think about a room with people looking at screens and swivel-chairing to help each other with issues. Now we have had people all working from home for the better part of two years, and I’m happy to say that that transition was seamless,” Wentworth adds.