The current state of cybersecurity has plenty of issues. Between ransomware denying access to our data and selling data on the dark web, to scammers talking people into transferring large amounts of money to their accounts, it’s pretty obvious things could be going better. Defending against these attacks is tough enough, but when users and cybersecurity leaders start blaming each other for the problems, it quickly becomes even more complicated.
Users blame security or information technology (IT) teams for not having technology in place to stop bad things from happening, security and IT teams blame users for clicking on malicious links and documents. As resentment grows, so does the divide between the users and security and IT staff, creating an unfavorable environment for fixing the issue.