When a software vulnerability is detected, it can be a stressful event for the software maintainer who oversees the originating code. The developer and security research communities are expected to work together to address potential threats, yet there’s limited understanding about the dynamics between them. On top of this, the security research community lacks standardized vulnerability disclosure processes. Various organizations have developed their own unique processes and methods of communicating vulnerabilities, whether direct through email, triaging reports or ticketed systems.
So what’s top of mind for cybersecurity professionals during a vulnerability management process? And, how can the research community build ongoing partnerships with them?