Ask security leaders or senior managers what they worry about most, and the answer will probably be “people.” This will be all the more true this year, as the root of those worries becomes amplified by the risks posed not just to our people, but from them to the organization as well.
Operational resiliency (OR) is an organization’s ability to navigate and thrive through myriad challenges that threaten organizational objectives. Achieving OR is not an endgame, but a journey. People are the solution to achieving it, but they also are its biggest obstacle.