Virtual security operations center protects gaming company assets
When COVID-19 forced enterprise organizations to close their in-person facilities in March 2020, a popular social gaming company needed to discern how to maintain the functions of their global security operations center (GSOC) to manage business continuity in a new threat landscape. Although their facilities were primarily vacant, the assets stored within them needed to be as securely protected as they were when security guards were present in-person.
Before the pandemic began, physical security officers at the organization responded to over 100 emails and 500 alarms each day. Once COVID-19 hit the area, those numbers decreased tenfold. In response to this lower demand, the gaming company turned to a virtual global security operations center (vGSOC) model.