The COVID-19 pandemic has provided an opportunity for fine-tuning operational and response procedures when it comes to business continuity and crisis response, and many companies are all the better for it.
Experts are discovering in the wake of the global COVID-19 pandemic that former or existing strategies for handling disasters, whether natural or human-caused, are insufficient going forward. While this pandemic has caused serious disruption globally, it has also provided a tremendous opportunity for fine-tuning operational and response procedures, thus strengthening rather than weakening the present structures. In many cases, forced changes have turned out to be better business models.
“The goal of a business continuity plan (BCP) is to remove as much uncertainty as possible in how you will respond to disasters,” says Eric Sean Clay, MSc, CPP, CHPA, PCI, Vice President of Security for Memorial Hermann Health System.