Remote productivity surveillance could increase staff turnover
Employee performance and trust established in new hybrid working models could be under threat from an increase in the implementation of remote monitoring measures, according to a global study.
The study, “The Virtual Floorplan: New Rules for a New Era of Work,” conducted by Vanson Bourne on behalf of VMware, found that 70% of companies surveyed have either already implemented or are planning to implement employee surveillance measures to monitor employee productivity since the shift to hybrid working. Among these organizations, the measures being taken include the monitoring of emails (44%), web browsing (41%) and collaboration tools (43%), as well as video surveillance (29%), attention tracking via webcams (28%) and keylogger software (26%). However, 39% of companies that have already implemented device monitoring and 41% of companies who are currently in the process of doing so are also seeing “drastically increased” or “increased” employee turnover.