Many organizations had big plans going into 2020. Digital transformation initiatives, including the adoption of cloud infrastructure and zero trust security, have garnered widespread interest in recent years, and enterprises were actively pursuing three-and five-year plans in the first few months of 2020.
However, the COVID-19 pandemic upended these strategies. Within a matter of weeks, organizations moved from planning for future growth to fighting to just maintain normal operations. With the uncertainty created by the pandemic, innovation budgets were frozen, and organizations reallocated resources to ensuring that they could continue to operate through the pandemic.