Multi-tenant buildings present a range of challenges for security managers, particularly in the area of identity management. In contrast to corporate security, where identity and access management (IAM) often deal with employee and contractor access to a defined set of networks and applications, in a multi-tenant building, the IAM workload is broad and disjointed. With more than one identity system at work, identity and access management at a multi-tenant building has to contend with tenants, guests, visiting service providers, employees and more.
Thus, instead of worrying that an employee may be improperly accessing a database, in a multi-tenant building, an identity incident could involve Mrs. Smith complaining that Mrs. Jones’ suspicious-looking guest got into the laundry room and stole her soap. In all seriousness, identity management for apartment buildings can be time-consuming, costly and risk-intensive without the right tools.