Many companies use security guards as part of their overall security programs. Security guards make patrols, respond to security situations and provide other services to company employees and the public. For security guards to effectively do their jobs they have to have a quality communication system in place. This system needs to allow security guards to call for backup when needed as well as communicate with their supervisors.
The two most common methods of security guard communications in use today are cell phones and two-way radios. Security managers can have difficulty in deciding which system is best used on a particular job site. Should they use two-way radios, cell phones or both?