Case Study: MultiCare Health System takes security to the next level
The healthcare organization based in Washington state has begun a journey of unifying its video surveillance and access control under one platform, yielding better situational awareness, streamlining investigations and providing an additional level of safety and security to staff and patients alike.
MultiCare Health System in Washington state employs more than 20,000 team members across 11 hospitals and more than 300 medical clinics, laboratories, medical imaging, pharmacies and specialty services locations. As a large healthcare organization, MultiCare has many levels of security to attend to, including slips and falls, patient care, guest management, parking and perimeter security, staff and security officer safety and much more.
When Joshua Davis, technology system support coordinator, joined MultiCare in 2018, he oversaw the upkeep, implementation and eventual retirement of the organization’s physical security assets, including its outdated NVR solution, legacy analog surveillance cameras as well as access control and video management solutions. Like many robust and expanding organizations, MultiCare has added new sites and facilities over the years, finding itself with disparate security, video surveillance and access control solutions.