As we move forward from the uncertainty of 2020, remote and hybrid styles of work are likely to remain beyond the pandemic. Amid the rise of modified workflows, we’ve also seen an increase in phishing scams, ransomware attacks, and simple user errors that result in the IT infrastructures we rely on crashing – sometimes with devastating long-term repercussions for the business. What’s needed to prevent this is a reliable monitoring system that is constantly scanning your system – whether you’re operating from a data center, a public cloud, or some combination – to alert you when something is amiss. Often these monitoring tools run so smoothly in the background of operations that we forget they’re even there – which can be a big problem.
When is the last time you assessed your monitoring platform? You may have already noticed signs indicating that your tools are not keeping up with the rapidly changing digital workforce – gathering nonessential data while failing to forewarn you about legitimate issues to your network operations. Post-2020, these systems have to handle workforces that are staying connected digitally regardless of where employees are working. Your monitoring tools should be hyper-focused on alerting you to issues from outside your network and any weakness from within it. Often, we turn out to be monitoring for too much and still missing the essential problems until it’s too late.