Emergency operations centers (EOCs) are critical decision-making environments. It is vital that these centers have effective, reliable, intuitive technology to allow organizations to collate and interpret data, as well as plan and execute an appropriate emergency response to situations that can pose a danger to life, often with multi-agency involvement. So, when carrying out systems integration in an EOC space where the stakes are so high, how do you ensure you make the correct technology choices?
Unlike a control room, EOC environments are often busy, noise-filled spaces. Many people will be moving about regularly in an energized state, in what could be challenging, high-stress situations. It’s a fast-paced environment, where it is vital to provide up-to-date information to the entire group.