Ransomware attacks, phishing scams, fake news and several other cyberattacks made headlines in 2020. As millions of Americans shifted to remote work for business continuity, cybercriminals sprung into action, evolving their social engineering tactics. When it comes to phishing, Verizon research shows that 85% of phishing attacks are taking place over other channels beyond just email, like messaging, gaming, social and productivity apps. Smishing and vishing are new variants that are fast gaining traction, targeting mobile phones.