Hospitality security adjusts to COVID-19 constraints
While COVID-19 has slowed the hospitality industry, security plays a more pivotal role than ever and the ongoing pandemic is challenging security professionals to adjust and adapt to new rules and procedures.
Even before the pandemic tore into the hospitality industry, hotel security was a challenging landscape.
“The things people do in hotel rooms are things they would never do at home: prostitution, drug abuse. Suicide is huge, people kill themselves in hotel rooms because they don’t want to do it at home,” says Erik Antons, former Chief Security Officer of a major international hotel chain and a former Chair of the Hotel Security Working Group under the U.S. Department of State Overseas Security Advisory Council.