Security Officers: You never have a second chance to make a first impression

You never have a second chance to make a first impression. And as professional security officers, first impressions can make all of the difference. Whether you make conscious or unconscious decisions, you leave an indelible impression on those around you.

Law enforcement and security professionals across the country have endured their share of trial and error when establishing a reputation of excellence throughout the history of criminal justice. Unfortunately, many officers do not realize the impact they have on others every day. And it’s often difficult to understand the complex decisions and reactions required of officers in their patrol functions and delivery of outstanding security services.