The new normal has created more lone workers than ever – They need to be protected

As the pandemic continues to interrupt business as usual, companies are exploring new ways to cope with both the mandated and voluntary restrictions to their operations. One way in which business models have adapted to keep costs under control is by utilizing more lone workers for opening, closing, third shifts, curbside deliveries and other customer interactions outside of the premises. While this has helped many organizations trim costs, it has also exposed lone workers to greater risks. 

Restaurants and retailers are increasingly relying on employees to make home deliveries to avoid the use of expensive third-party delivery service providers. Many banks and health care clinics are now running branches with a lone employee or with limited staff with extended work hours. Similarly, hotel and maintenance staff frequently work alone and are having to deal with low occupancy rates. The cannabis industry also has lone workers, sometimes dealing with large cash transactions. As the pandemic continues, it’s important for businesses to evaluate options to secure and monitor the safety of lone workers, while also ensuring that they can carry out their duties with confidence.